B-Stock and Closeout Items

All products listed on this page are B-Stock or Closeout items. B-stock units may have been used as demo, loaner, or show products and may have slight physical defects such as scratches or blemishes. If the item has any physical flaws you will be notified prior to shipping for your approval.

You can expect B-Stock or Closeout items to function as any other new Austin AudioWorks product, however they are sold at a steep discount with a 90 day replacement guarantee only. If the unit fails during that time the purchaser may request a replacement product of the same type (see specifics below). Purchases of B-Stock and Closeout products will not be refunded. B-Stock and Closeout items are not eligible for the 2 week (14 day) audition period.

The Black Swan

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B-Stock and Closeout Guarantee and Returns

Purchasor may return the item within 90 days of purchase and receive another product of the same type. The purchasor is responsible for the cost and quality of shipping of the unit back to us. If you need to return a product during the 90 days you must inform us and provide return tracking during that time. Please contact us at sa***@au**************.com or 1 (844) 282-8346 to obtain an RMA (Return Merchandise Authorization) number details required for shipping back the product. Return packages must be externally marked with the provide RMA number. We will refuse the shipment of any product sent without an RMA.

A new unit will be shipped at our expense once the old one is received in the same cosmetic condition as when you originally received it, along with all original accessories, in the original box. We will inform you of the arrival of the product at AAW prior to inspection.