Service and Warrantee
All Austin Audio Works products purchased are covered by a transferable, limited 3-year warranty. This warranty includes all parts and labor charges incurred at the factory or factory specified repair facility, exclusive of any subsequent or consequential damages. Damage due to physical abuse is specifically excluded under this warranty.
For this warranty to apply the customer is responsible for returning the product unmodified to the factory within the specified warranty period. The customer assumes all responsibility for shipping and insurance to and from the factory or a factory specified repair facility. The conditions and stipulations of this Austin Audio Works warranty only applies to units originally sold new. Warranty on factory repair is 60 days and covers only the scope of the original repair.
Please note: Conditions of warranty service and customer rights for product purchased outside the United States may vary depending upon the local laws.
Any modifications to Austin Audio Works products that have not received written factory approval nullify all claims and void all provisions of the warranty and liability by the maker. Should a modified product be returned to the factory for repair the owner will be required to pay all necessary charges for the repair in addition to those charges required to return the product to it’s original configuration.
In the case of safety issues, no product shall be returned to the customer without those safety issues being corrected to the most recent accepted standards.
Removal or alteration of original Ausstin Audio Works serial numbers voids the factory warranty. Product with altered or missing serial numbers will be suspect as counterfeit or stolen product.
ustin AudioWorks will not repair or in any way indemnify any counterfeit or cloned product.
For more information please contact: Austin AudioWorks.